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Support

  • Installation Guide (540 KB)
    The complete resource to get your device installed. Walks you through both "Locate Only" and "Starter Disable" installs. Also includes instructions on using the starter disable features when the vehicle has an ECM.
  • User Guide (116KB)
    Everything you need to know to get started using your Rentalstar GPS device! Includes how to use the locate, starter enable/disable, and other commands, as well as how to customize your web experience to suit your individual needs. Also includes instructions for our new trakSMS™ feature. Locate your vehicle using text messages!
  • RMA Form (71 KB)
    Have a problem with your device? Send it to our trained technicians to investigate. We'll repair any item free of charge that's in warranty. And if we can't fix it, we'll send you a new one! Fill out the downloadable return form and send it to our RMA Department for processing. See RMA Policies for details on returns.